How to Conduct Effective Telephone and E-Mail Negotiations

Authors

Charles B. Craver, George Washington University Law School

Abstract

In this article, we will explore the ways in which negotiators use telephone and e-mail exchanges to consummate deals. Which factors should they consider when they talk on the telephone? What issues do cell phones raise that are not associated with traditional landlines? How do e-mail interactions differ from in-person and telephonic dealings? What can individuals do to optimize their use of these bargaining channels?

Disciplines

Dispute Resolution and Arbitration | Law | Law and Gender | Legal Profession

Recommended Citation

Charles B. Craver, How to Conduct Effective Telephone and E-Mail Negotiations, 17 Cardozo J. Conflict Resol. 1 (2015).
Available at: https://larc.cardozo.yu.edu/cjcr/vol17/iss1/3