Ensuring Remedies to Cure Cramming

Authors

Amy J. Schmitz, University of Colorado Law School

Abstract

On July 23, 2012, the Federal Trade Commission ("FTC") called wireless telephone bill cramming "a significant consumer problem," and both the FTC and Federal Communications Commission ("FCC") have been delving into the morass of concerns regarding cramming with respect to landline (or wired) telephone billing. "Cramming" occurs when a third party unaffiliated with a customer's telephone company adds charges to the telephone bills that the company sends to the customer. These charges can be for anything from horoscopes to long-distance telephone services.

Disciplines

Communications Law | Consumer Protection Law | Dispute Resolution and Arbitration | Law | Legal Remedies | State and Local Government Law

Recommended Citation

Amy J. Schmitz, Ensuring Remedies to Cure Cramming, 14 Cardozo J. Conflict Resol. 877 (2013).
Available at: https://larc.cardozo.yu.edu/cjcr/vol14/iss3/9