Cardozo Journal of Conflict Resolution
Abstract
What is the character of deception in computer-facilitated dispute resolution, as compared to the types of deception that scholars have uncovered in face-to-face dispute resolution? And what self-help strategies might exist to mitigate online deception? The answers to these questions address unexplored potential pitfalls within a rapidly expanding platform of conflict resolution. The Note will begin with an overview of recent scholarship on deception in face-to-face ADR across the disciplines of law, business, psychology and public policy. It will then review the current ODR landscape, highlighting common and emerging technologies. Finally, it will analyze current the limited research that has been done on deception on computer-facilitated dispute resolution, and use that research to offer suggestions for practitioners and commercial actors.
Disciplines
Dispute Resolution and Arbitration | Law | Legal Ethics and Professional Responsibility
Recommended Citation
Brian Farkas,
Old Problem, New Medium: Deception in Computer-Facilitated Negotiation and Dispute Resolution,
14
Cardozo J. Conflict Resol.
161
(2012).
Available at:
https://larc.cardozo.yu.edu/cjcr/vol14/iss1/8
Included in
Dispute Resolution and Arbitration Commons, Legal Ethics and Professional Responsibility Commons