Document Type
Blog Post
Publication Date
10-9-2024
Abstract
In 2023, Kanokporn Tansgsuan died of an allergic reaction while dining at the Raglan Road Irish Pub. According to a lawsuit filed by Jeffrey Piccolo, Kanokporn’s husband, after informing a waiter of Tangsuan’s severe allergies, they received assurances that the food would be allergy free. Forty-five minutes later, Tangsuan had a severe allergic reaction and died in the hospital. While the restaurant is located in the Disney Springs shopping, dining, and entertainment complex, it is “neither owned nor operated by Disney” according to a statement released by Disney.
Subsequently, Mr. Piccolo filed suit against Disney and the restaurant for wrongful death of his wife. However, before the court could actually consider the plaintiff’s claims, Disney moved to dismiss the lawsuit in its entirety and to require the claims to be brought in arbitration. Disney’s reasoning was that the plaintiff agreed to resolve all disputes against Disney through arbitration when he signed up for Disney+, the company’s streaming service, in 2019.
The print edition of the issue has also been released. This post was originally published on the Cardozo Journal of Conflict Resolution website on October 9, 2024.
Recommended Citation
Mizrahi, Eli, "When to Back Down: Balancing Public Relations with Arbitration" (2024). Cardozo Journal of Conflict Resolution (CJCR) Blog. 94.
https://larc.cardozo.yu.edu/cjcr-blog/94
