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Cardozo Arts & Entertainment Law Journal

Abstract

The new face of the regulatory state is digital. In this era of e-regulation, administrative agencies use social media, web platforms, and mobile applications for regulatory purposes. New forms of online communication now allow regulators to harness public opinion as an enforcement mechanism in such diverse areas as product safety, environmental protection, workplace injury prevention, customer satisfaction in financial services, child safety, restaurant sanitation, and healthcare quality. The use of internet-based naming-and-shaming and data-sharing practices-through tweets, online posts, rankings, scores, star ratings, and other methods-serves to enforce compliance and promote corporate social responsibility. E-regulation constitutes a paradigm shift in government regulatory strategies, moving the focus to corporate reputation, information sharing, public responsiveness, and new information and communication technologies. This Article outlines e-regulation theory and its practical applications, asserting that digital tools ofregulation in the twenty-first century dramatically alter the roles, expectations, relationships, and responsibilities of administrative agencies, the public, and regulated corporations. Building upon a unique theoretical perspective anchored in both regulatory strategy scholarship and corporate social responsibility literature, this Article offers a novel and thought-provoking outlook on the digital transformation of administrative regulation and its normative implications.

Disciplines

Communications Law | Entertainment, Arts, and Sports Law | Law | Legal Remedies

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