In February 2022, Spotify apologized for the controversy surrounding Joe Rogan who posted racial, insensitive content on the company’s platform. Spotify’s CEO commented that the company would consult outside advisors on those issues, a move that is reminiscent of Facebook’s introduction of its Oversight Board. While the Board provides quasi-judicial review over content moderation issues submitted by Facebook or its users, it can also serve as a model for restorative justice in the content moderation area.
This post was originally published on the Cardozo Journal of Conflict Resolution website on August 16, 2022. The original post can be accessed via the Archived Link button above.
Michael, Elad, "The Use of Restorative Justice to Address the Rise in Content Moderation Disputes" (2022). CJCR Blog. 40.